Last Updated: April 28, 2025
These Terms of Service ("Terms") govern your access to and use of the services provided by Recover Systems ("Company," "we," "our," or "us"), including our website, software, applications, APIs, and other related services (collectively, the "Services").
By accessing or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.
To access certain features of the Services, you must create an account. When you create an account, you must provide accurate and complete information. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You must be at least 18 years old and have the legal authority to enter into these Terms to use our Services. By using the Services, you represent and warrant that you meet these requirements.
You agree to:
We offer various subscription plans for our Services. The features, pricing, and billing cycle for each plan are described on our website or within the Services.
We use Stripe as our payment processor. By providing your payment information, you authorize us and Stripe to charge the applicable fees to your payment method. You agree to the terms and privacy policy of Stripe.
Fees for the Services will be billed on a recurring basis according to the subscription plan you select (monthly, annual, etc.). Unless otherwise stated, all fees are non-refundable.
You may change or cancel your subscription at any time through your account settings. Changes will take effect at the end of the current billing cycle. Cancellations will result in the termination of your access to the Services at the end of the current billing cycle.
We reserve the right to change our prices at any time. If we change prices, we will provide notice through the Services or by email. Your continued use of the Services after the price change becomes effective constitutes your agreement to pay the changed amount.
Our Services integrate with DocuSign for electronic signature functionality. By using this feature, you acknowledge and agree to DocuSign's terms of service and privacy policy.
Electronic signatures created through our Services are legally binding. You acknowledge that your electronic signature constitutes your agreement to be legally bound by any documents you sign electronically through our Services.
You are responsible for ensuring that your use of electronic signatures complies with all applicable laws, including the Electronic Signatures in Global and National Commerce Act (ESIGN) and similar state laws.
If you use our API services, you must keep your API keys and credentials confidential. You are responsible for all activities that occur using your API keys.
We may impose rate limits on API calls. You agree not to exceed these limits or attempt to circumvent them.
You agree not to:
By using our Services, you consent to the collection, use, and processing of your information as described in our Privacy Policy.
Our Services may involve the collection and processing of sensitive information, including personal identifiable information (PII) and insurance information. You represent and warrant that you have the right to provide such information and that you have obtained all necessary consents for its processing.
We implement reasonable security measures to protect your data. However, no method of transmission or storage is 100% secure. You acknowledge this risk when using our Services.
All rights, title, and interest in and to the Services, including all content, designs, text, graphics, software, and other materials, as well as the selection, organization, and arrangement thereof, are owned by us or our licensors. You acknowledge that the Services are protected by copyright, trademark, and other intellectual property laws.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Services for your internal business purposes.
You may not:
If you provide feedback, suggestions, or ideas about the Services, you grant us a non-exclusive, perpetual, irrevocable, royalty-free license to use that feedback for any purpose without compensation or obligation to you.
You retain ownership of any content you upload, submit, or otherwise provide through the Services ("User Content"). By providing User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, copy, modify, and display your User Content for the purpose of providing and improving the Services.
You represent and warrant that:
You agree not to:
Our Services may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by your use of any such third-party services.
The services are provided "as is" and "as available" without any warranties of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the services will be uninterrupted, error-free, or secure.
To the maximum extent permitted by applicable law, in no event shall we, our affiliates, or our respective officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the services.
Our total liability for any claims arising from or relating to these terms or the services shall not exceed the amount paid by you (if any) for the services during the six (6) months immediately preceding the event giving rise to the claim.
You agree to defend, indemnify, and hold harmless us, our affiliates, and our respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Services, your violation of these Terms, or your violation of any rights of another.
These Terms will remain in effect until terminated by either you or us.
You may terminate these Terms at any time by:
We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including, without limitation:
Upon termination:
We reserve the right to modify these Terms at any time. If we make material changes, we will provide notice through the Services or by other means. Your continued use of the Services after the changes take effect constitutes your acceptance of the revised Terms.
These Terms shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law provisions.
Any dispute arising out of or relating to these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in [Your City, State/Country]. The decision of the arbitrator shall be final and binding.
To the extent permitted by law, you and we agree that each may bring claims against the other only in your or our individual capacity and not as a plaintiff or class member in any purported class or representative action.
These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference herein, constitute the entire agreement between you and us regarding the Services and supersede all prior agreements or understandings.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by our authorized representative.
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.
You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may assign or transfer these Terms, at our sole discretion, without restriction.
Any notices or other communications provided by us under these Terms will be given by posting to the Services, by email to the address you provide us, or by mail if we have your mailing address.
If you have any questions about these Terms, please contact us at:
Recover Systems
[Your Address]
[Your City, State ZIP]
Email: support@recoversystems.com
Phone: [Your Phone Number]
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